Birch Knoll Solutions Ltd respects and is committed to your privacy. Our website address is: www.birchknollsolutions.com. We do not collect any personal information about you unless you provide that information voluntarily. Any personal information you choose to provide us will only be used by Birch Knoll Solutions Ltd to conduct business. For purposes of this policy, “personal information” means, but is not limited to, any information concerning a natural person which, because of name, address, e-mail address, number, telephone number, credit card information, symbol, mark or other identifier, can be used to identify that natural person. When you visit birchknollsolutions.com, our server records information that identifies: your server or proxy address, top level domain name (i.e: .com, .gov, .us, .uk, .org, etc), the date and time of visit, pages accessed and documents viewed, previous site visited, and the type of browser used. Our site may use cookies as a part of our interaction with your browser. A cookie is a small amount of information stored in a text file on your computer.
We maintain log files of all access to birchknollsolutions.com and also monitor network traffic for purposes of site management and security. We use this information to help diagnose problems with our servers and to carry out other administrative tasks. To improve the quality of our services, we extract aggregated usage reports from the logged information. Access to these reports is restricted to Birch Knoll Solutions Ltd and our United States based Internet service provider. Provided access to the site does not involve tampering with the site or its content, Birch Knoll Solutions Ltd undertakes not to disclose this information to third parties. However, we or our service providers, may release personal identification information if we believe in good faith that the law or legal process requires it, we have received a valid administrative request from a law enforcement agency, or such release is necessary to protect anyone’s rights, property or safety.
If you send us an email, we will collect your email address and the contents of your message. We will use the information included in your message to respond to you, to address the issues you identify, and to improve this web site. If you provide us with your email or postal address you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by email by clicking here.
Our Site may at times require a registration, which enables full access to the information and resources offered on our Site. A unique email address must be supplied to register. While the majority of our Site is free, we may charge fees for select products and services. We also operate an online store in order to offer products for sale. To enable the purchase of these and other products, we collect your telephone number, e-mail address, shipping and billing address, credit card or other payment information. Except as expressly set forth in our policies, we will not willfully disclose your personally identifiable information to any third party without first receiving your permission. We will never sell, rent, or swap your personally identifiable information with non-affiliated third parties for their own purposes.
Any usernames and passwords used for the Products and Services on this website are for individual use only. You are responsible for the security of your username and password. You will not place an order for Products or Services with an invalid or stolen payment mechanism. You will not use any software, tools, services or facilities to compromise our Services’ security, or tamper with our systems or accounts. The use or distribution of tools designed for compromising security (e.g. password guessing programs, cracking tools or network probing tools) are strictly prohibited. If you become involved in any violation of system security, we reserve the right to release your details to system administrators at other sites in order to assist them in resolving security incidents.
On certain pages, we offer visitors the opportunity to provide comments or other user-generated content on blogs, forums and articles. Any information that you disclose when posting a message to these areas, along with the screen name or ID used becomes public. In addition, the information that you disclose in these areas may be used by us for promotional and marketing purposes. We are not responsible for any personally identifiable information that you choose to disclose in these public areas.
If you complete a transaction such as an online purchase, application, survey, contest or any information request form, we will collect the information, including personal information that you volunteered in completing the transaction. The information we collect is not limited to text characters and may include audio, video and graphic information formats included in the message or transaction. We do not knowingly collect personal information from children under the age of 13. You are cautioned, however, that we will treat personal information submitted in an e-mail, or provided on this site, as though it was submitted by an adult. We have installed reasonable and appropriate security measures in our physical facilities to protect against the loss, misuse, alteration, disclosure or unauthorized access of information that we have collected from you at our site. If we transmit highly confidential information, such as a credit card number over the internet, we protect it through SSL site encryption and our Payment Service Provider(s).
Third parties that support our Online Services by serving advertisements or providing services, such as providing users with the ability to comment on content, allowing users to share content, make purchases, site or other security, or tracking aggregate site usage statistics, may also use these technologies to collect Other Information. Birch Knoll Solutions Ltd does not control these third-party technologies and their use may be governed by the privacy policies of third parties using such technologies.
We may work with third party online advertising companies and advertisers who help deliver these ads to you. We will not sell, rent, or share your Personal Information with these third parties for such parties’ own marketing purposes, unless you choose in advance to have your Personal Information shared for this purpose. Information about your activities on our Online Services and other non-personally identifiable information about you may be used to limit the online ads you encounter to those we believe are consistent with your interests. Third-party advertising networks and advertisers may also use cookies and similar technologies to collect and track non-personally identifiable information such as demographic information, aggregated information, and Internet activity to assist them in delivering advertising on our Online Services that is more relevant to your interests. This website also uses Google Analytics to collect non-identifying and aggregate information to improve our website.
If you feel that this site is not following its stated information policy you may contact us by clicking here.
Birch Knoll Solutions Ltd reserves the right to occasionally update this Statement of Privacy to reflect company and customer feedback. If there are material changes to this Statement or in how Birch Knoll Solutions Ltd will use your personal information, Birch Knoll Solutions Ltd will prominently post such changes prior to implementing the change. Birch Knoll Solutions Ltd encourages you to periodically review this Statement to be informed of how Birch Knoll Solutions Ltd is protecting your information.